Resources

Content Amplified

A Masset Podcast

406+ episodes of conversations with marketers, sales leaders, and brand builders on how to create content that actually drives results.

Available onApple Podcasts·Spotify·YouTube·Buzzsprout

Showing all 406 episodes in the archive

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Nick Lopez profile photo

How to Operationalize Discovery So Buyers Sell Themselves with Nick Lopez

with Nick Lopez·Learning & Development Leader | Sales Enablement

Nick Lopez, a sales learning and development leader with a background spanning marketing and multifamily sales, argues that most discovery calls fall apart for the same reason: sellers ask surface-level questions, bounce between topics, and default to pitch mode the moment things get quiet. In this Content to Close episode, Nick walks through a 'pillar' framework for discovery where every question drills deeper into one topic before moving on — so sellers actually uncover pain instead of skimming past it. He explains the 80/20 listening rule (sellers talk 20%, clients talk 80%), why personal pain matters more than company pain, and the specific questions that get prospects to sell themselves on the solution. Nick also shares a practical handoff model from sales to customer success — document everything, run an internal prep meeting before involving the client, and preserve the rapport that was built in discovery so the client experience stays consistent through the full lifecycle. His closing take on content: during discovery, keep it minimal, but use diagnostic checklists and relatable collateral as leave-behinds to build trust and prepare prospects for the next meeting.

April 17, 202621 min
Kirsten Von Busch profile photo

How to Turn Data Into Narratives People Actually Remember with Kirsten Von Busch

with Kirsten Von Busch·Director of Product Marketing, Experian Automotive

Kirsten Von Busch, Director of Product Marketing at Experian Automotive, shares how her team turns one of the richest datasets in the auto industry into content that marketers, dealers, lenders, and OEMs actually use. Kirsten walks through her 'treat it like a science experiment' approach: start with a hypothesis about what you think the data will say, drill in to confirm or kill it, then build a narrative people can act on. She argues brand messaging still matters early (credibility is a prerequisite to being heard), but after that, data-driven content wins — as long as you speak in the audience's language, not yours. Kirsten explains why partner-led stories add proof that first-party data alone can't deliver, why every insight should be published in multiple formats (white paper, LinkedIn clip, video, data deep-dive) because different audiences consume differently, and why the biggest trap in data storytelling is 'burying the lead' in pivot tables. Her closing advice on metrics: vanity metrics (opens, downloads, time spent) matter, but the real signal is whether someone asked a 'so what' follow-up question — and she still treats conference hallway feedback as one of her most valuable data sources.

April 16, 202618 min
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How Search and Discovery Are Changing in the Age of Generative AI with Rich Missey

with Rich Missey·20-Year SEO Veteran | Hyatt, Cars.com, Groupon, Whirlpool

Rich Missey, a 20-year SEO veteran who has led search at Hyatt, Cars.com, Groupon, and Whirlpool, argues that the playbook most marketers have been running for two decades is breaking — and the fundamentals most teams skipped are exactly what matters in the new world. Rich explains 'query fan out,' where generative systems expand a user's basic question into follow-ups the user hadn't even formed yet, and guides them to the answer without ever leaving the search ecosystem. That means informational content is getting swallowed whole inside AI overviews, and the old SEO-to-conversion handoff (rank, land, pop-up, convert) no longer happens. Rich's answer: structure. He makes the case that heading hierarchy, internal linking, sentence-level clarity (he literally brings up junior-high sentence diagramming), and tables/bullets — not prose walls — are what determine whether generative systems surface your content. He also pushes marketers to rethink measurement (scroll depth, micro-interactions, and conversion funnels, not just views) and to dismantle silos between SEO, social, editorial, and press teams so the brand experience is consistent wherever the user encounters it. His closing bet: within a year or two, generative systems will create their own subtasks and agents on the fly, and the marketers who invested in clean content structure and technical infrastructure (APIs, database access) will be the ones still getting picked up.

April 15, 202617 min
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How to Be Creative in a "Boring" Industry with Logan Freedman

with Logan Freedman·Global Head of SEO, ManyChat

Logan Freedman, Global Head of SEO at ManyChat, has built a career out of standing out in industries everyone else calls boring. In this episode, Logan defines creativity as figuring out how to stand out in 'a sea of gray' — and his definition starts with fun. If you're not having fun yourself, your audience won't either. Logan explains how to spot when your team has stalled out (hint: stress, boredom, and overload are the telltale signs), and why the best ideation sessions are the ones that start with completely off-topic conversations about cults or weird hobbies and then loop back into work. He walks through his most famous campaign at LawnStarter: after getting denied a FOIA request about grass damage at Austin City Limits, he talked the CMO into walking the festival with swabs, tested six locations for fecal matter in a lab, pitched the results as an exclusive to every Texas news outlet, and got banned from ACL for life — while generating 100+ high-authority backlinks. Logan also breaks down his playbook for turning these campaigns into backlink-generating studies: build a full methodology page, use data snippets and simple graphs (not full infographics, which media outlets hate), password-protect the page, pitch it as an exclusive to one top-tier publisher, then watch lower-tier outlets pick it up for free. His closing advice for building creativity into a regular workflow: hold ideation sessions every two weeks, treat no idea as bad, and maintain a running database of crazy ideas you can pull from when a campaign slot opens up.

April 14, 202617 min
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Don't Be Afraid to Create Less with Jessika Ward

with Jessika Ward·Sales Enablement Leader | 13 Years in SaaS

Jessika Ward, a 13-year sales enablement veteran who has built programs from scratch at multiple SaaS startups, argues that the biggest shift enablement teams can make is redefining their function — from content and training generation to performance management. She explains why seller attention is a commodity that should be protected at all costs, and why the best enablement content feels like a shortcut, not homework — showing up when sellers are stuck rather than waiting for a calendar event. Jessika introduces an 'air traffic control' model for enablement where one curated signal per week replaces the noise of competing teams fighting for seller attention. She also challenges the industry's reliance on engagement and course-completion metrics, arguing that observable behavior change and revenue outcomes — deal velocity, pipeline generated, time to close — are the only metrics that matter. Her closing advice: start with the business problem, respect seller attention, and don't be afraid to create less.

April 10, 202615 min
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What Publishing a Book Taught a 20-Year Marketing Veteran About His Own Craft with Frank Pasquine

with Frank Pasquine·Marketing Director, Americas | DoubleVerify

Frank Pasquine, Marketing Director at DoubleVerify with nearly 20 years in the field, shares what promoting his debut novel The Prince of New York taught him about his own marketing craft. Despite spending his career advising on content strategy, platform fragmentation, and audience targeting, Frank discovered that doing it for his own product — with his own money and no approval process — was a fundamentally different experience. He explains how the fragmentation he talks about daily at DoubleVerify hit differently when he was a one-man team choosing between TikTok, Instagram, and BookTok. Frank reveals that his most successful content strategy mirrors what works in his corporate role: in-person activations (like a book signing at a St. Mark's Place bookstore) amplified digitally for FOMO and social proof. He also shares how AI video tools like Sora are enabling him to create teaser content in minutes that would have cost thousands at NYU Film School, and offers a practical playbook: start planning 100 days before launch, know your audience, identify your differentiation, and build anticipation through micro-moments and hooks.

April 9, 202625 min
Allison Myers profile photo

Find Your Superpower, Then Build a Team Around the Gaps with Allison Myers

with Allison Myers·Director of Marketing & Communications | Fives Intralogistics Corp.

Allison Myers, Director of Marketing and Communications at Fives Intralogistics Corp. with 25 years in B2B marketing, shares her framework for identifying your professional superpower and using it to build both a standout personal brand and a stronger team. She offers three diagnostic questions: What problems do people trust you with when it really matters? What type of work energizes you even on your worst day? And when do you reliably move the needle? Allison explains how to blend personal and professional branding on LinkedIn without oversharing — using a 'thin but intentional' line that reinforces trust and credibility. She addresses how to cut through AI-generated noise by leading with point of view over presence, arguing that consistency beats cleverness and that you don't need a viral moment to stand out. She closes with a powerful team-building philosophy: once you know your superpower, hire people who fill your gaps — don't hire another you. The collective output of a complementary team is always greater than any individual effort.

April 8, 202619 min
Natalie Cunningham profile photo

Why More Content Isn't Working and What to Do Instead with Natalie Cunningham

with Natalie Cunningham·SVP of Marketing | Data Axle

Natalie Cunningham, SVP of Marketing at Data Axle, explains why producing more content each quarter without seeing a lift in pipeline is a symptom of a deeper problem: most marketing teams spend all their energy on production and none on the intelligence work that makes production successful. She introduces the concept of 'audience intelligence' — understanding the whole human inside the buying committee, not just their job title and firmographics — and shares how first-party research at Data Axle revealed that generational influences on buying behavior transfer directly from consumers' personal lives into their B2B purchasing decisions. Natalie also addresses AI's role as a 'marketer frenemy,' arguing that AI should be repositioned from a content production partner to a thought partner that accelerates research and insight generation. She closes with a strong take on measurement: content should never be measured against pipeline generation metrics, because doing so sets content teams up for failure.

April 7, 202618 min
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Sales Enablement Is a Revenue System, Not a Training Function with Jason Gwilliam

with Jason Gwilliam·Sales Enablement Practitioner | 25 Years in Healthcare & Med-Tech

Jason Gwilliam, a 25-year healthcare and med-tech sales enablement veteran, makes the case that enablement must be treated as a revenue system — not a training function. He explains how to shift executive perception by anchoring on measurable metrics like time-to-competency and sales cycle compression, and why enablement is best understood as an ecosystem of cross-functional stakeholders all feeding into a central hub. Jason draws on his experience at Abbott and other companies to illustrate how an aligned enablement program drives faster ramp times, shorter sales cycles, and reproducible selling behaviors. He also addresses the coaching-vs-managing distinction using sports analogies, shares why marketing alignment is critically undervalued in enablement, and explains how AI coaching tools should be introduced carefully — as development tools, not punitive grading systems. He closes with an emerging trend: fractional enablement roles on company boards.

April 24, 202619 min
Leslie Bartley profile photo

Content Is King, but Distribution Wears the Pants with Leslie Bartley

with Leslie Bartley·Lifecycle & Customer Marketing Expert | Squire

Leslie Bartley, lifecycle marketing expert at Squire, makes the case that content strategy is inseparable from distribution strategy — because the greatest content in the world still falls flat if it shows up on the wrong channel at the wrong time. She introduces a practical framework for matching message urgency to channel type: transactional messages warrant multi-channel redundancy, while discovery and education content belongs in reference-friendly formats like email and notification centers rather than high-interruption push and SMS. Leslie shares how she uses customer.io and documented workflows to keep complex multi-channel messaging organized, and makes a nuanced case for the symbiotic relationship between automation and human touch — arguing that automation should handle the 90% of routine touchpoints so human CSMs can focus their 10% on high-value conversations. She closes with her 'core four' metrics framework (reach, conversion/engagement, revenue, disinterest) and a forward-looking vision of centralized, AI-curated B2B content digests.

April 17, 202618 min
Roisin Hunt profile photo

Bringing a Broadcast Mindset to B2B Marketing with Roisin Hunt

with Roisin Hunt·Senior Director of Product Marketing at Great Place to Work

Roisin Hunt, Senior Director of Product Marketing at Great Place to Work, draws on a decade of Irish television and radio production to show how a broadcast mindset transforms B2B marketing. She explains why every piece of content should be built like a segment — with a hook, pacing, and a clear audience experience — and how the COVID era permanently raised the bar for digital events. Roisin breaks down the biggest mistakes brands make in virtual events (audio/visual quality, lack of audience energy, no pre/post personalization plan) and pushes back on the false belief that great production requires a big budget — her most successful event ran on Zoom Webinar with 2,500 attendees. She also shares how she turned her company's annual conference into a year-round content pipeline, using the conference stage to vet and produce case studies, digital event segments, and written content for the rest of the year.

April 10, 202617 min
Marisa Lather profile photo

Why People Connect with People, Not Brands with Marisa Lather

with Marisa Lather·Content Marketer & Brand Strategist | Marketer Marisa

Marisa Lather, content marketer and brand strategist known as Marketer Marisa, explains why the rise of AI-generated polished content has paradoxically made raw, human-first content more valuable. She traces the 'anti-AI aesthetic' — messy bathroom sink product photography, unpolished social media — to a fundamental truth: people are hardwired to connect with other people, not brands. Marisa breaks down how to close the trust gap through creator partnerships (internal and external), employee advocacy, user-generated content, and radical transparency. She introduces the concept of a creator hub — a centralized enablement resource for creators — and explains why the biggest brands succeed by trusting creators to create rather than enforcing rigid messaging. She also shares practical advice for measuring creator campaigns: personality-based campaigns track sentiment, engagement, and loyalty, not just conversion, and the channel strategy should follow the audience, not the brand's preferences.

April 3, 202616 min
Claire Scull profile photo

How Seller Curiosity and Continuous Discovery Drive More Closed-Won Deals with Claire Scull

with Claire Scull·Founder at Ordo Consultants

Claire Scull, founder of Ordo Consultants, explains why seller curiosity is the single most underrated driver of closed-won deals. She walks through two essential sales frameworks — BANT (Budget, Authority, Need, Timeline) for early qualification and SciPAB (Situation, Complication, Implication, Position, Action, Benefit) for deeper proposal-stage discovery — and shows how each maps to different stages of the sales cycle. Claire emphasizes that discovery is not a one-time event: the best sellers practice continuous revalidation throughout the opportunity lifecycle, using Customer Verifiable Outcomes (CVOs) to confirm deal health at every stage. She shares a cautionary real-world story of a committed forecast deal lost because a seller stopped asking questions after initial qualification, and discusses how content — from onboarding resources and enablement flashcards to customer references and thought leadership — plays a critical role across the entire sales process.

March 27, 202622 min
Justin Steinman profile photo

Marketing Org Design, Content Strategy, and AI's Impact on the Modern CMO with Justin Steinman

with Justin Steinman·Chief Marketing Officer at ModMed

Justin Steinman, CMO of ModMed, delivers a masterclass on marketing organizational design and how it fuels a powerful content engine. He structures his marketing team like a free market economy — product marketers aligned with product managers, specialty marketers with general managers, and demand gen managers with sales segments (with bonuses tied to sales quota achievement). Corporate marketing serves as the unifying brand voice and final filter to market, ensuring consistency across all campaigns. Justin introduces his 'steak and sizzle' framework: product marketing delivers the substance (positioning, differentiation, business benefits) while the content team in corporate marketing adds the voice and brand consistency. He also explains how AI is reshaping content demands — LLMs consume information differently than search engines, press releases are back in vogue because LLMs love them, and he positions AI as an 'intern' that accelerates his content team's output without replacing them.

March 26, 202618 min
Tuesday Hagiwara profile photo

Using AI for Mega Trend Research and Smarter Content Strategy with Tuesday Hagiwara

with Tuesday Hagiwara·Marketing Strategist at Nonprofit (Research-focused)

Tuesday Hagiwara reveals a side of AI that most marketers overlook — using it for high-level strategic research and trend analysis rather than just content creation. She walks through her process of identifying mega trends using the PESTLE framework (Political, Economic, Social, Technological, Legal, Environmental), leveraging tools like ChatGPT, Claude, and Miro to consume and synthesize massive amounts of research — including 160+ pieces of thought leadership and 60+ reports. By grounding LLM conversations in deep research, she produces dramatically better campaign ideas and content strategies than those relying on generic AI prompts. Tuesday emphasizes using AI for what it does best — summarizing and pattern recognition — rather than writing content directly, and validates all AI-generated insights through real-world conversations.

March 25, 202616 min
Tiffanie Reynolds profile photo

Why Trust-Driven Content Comes from People, Not Brands with Tiffanie Reynolds

with Tiffanie Reynolds·Owner at MARCOM Consultants

Tiffanie Reynolds, owner of MARCOM Consultants, makes a compelling case for why trust-driven content must come from real people — not polished corporate messaging. She cites research showing storytelling is 20 times more memorable than corporate messaging and consumers trust subject matter experts 63% more than corporate brands. Tiffanie explains why companies are often hesitant to promote individual personalities (fear of employees leaving), but argues this approach backfires because audiences crave human-centric, personality-driven content. She highlights Tampa International Airport and Wendy's as brands doing human-centric social content right — using humor, micro-stories, and cultural relevance — while calling out the professional services industry (Big Four consulting firms) for producing excellent research content but lacking brand personality. On AI, Tiffanie praises its value as a research tool with citations but warns writers to always verify sources and never use AI to write content directly.

March 24, 202616 min

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